Management research project Paper Example | Topics and Well Written Essays - 3500 words

Management project - Research Paper Example The paper will critically evaluate how human resource in the bank incorporates strategies and policies to better handle and nurture diversity within its workforce. Research Objectives The broad objective of the study is to find out how OCBC handle the issue of its diverse workforce. The three specific objectives of the study are: To establish how diverse the workforce in OCBC is. To find out the existing strategies and policies employed by the human resource management regarding diverse workforce To examine the challenges brought about by a diverse workforce Research Question How diverse is the OCBC workforce in Singapore? What are the existing strategies and policies used by the human resource management in handling diversity in its employees? What are the challenges brought about by a diverse workforce Research Methodology Both qualitative and quantitative research design will be utilized as they will cover the broad aspects of the study and enable a concrete conclusion and recomme ndation to be drawn. The tool used to collect data includes both primary and secondary sources. Questionnaires as well as interview guides will be distributed to OCBC employees and the human resource department respectively as they are the target population. Data will be analyzed using SPSS and presented descriptively using tables, charts and graphs. Random and careful biased sampling will be used to arrive at the desired sample Literature Review It has been argued that human or workforce is the most important asset that dictates the future of any organization, OCBC Bank in Singapore not being an exception. According to Boxall & Purcell, 2008 workplace diversity has been defined severally but one definition adopted is; variety of differences and uniqueness among and between individuals within an organization. The concept entails issues relating to of age, sex, religion, ability, disability, race, ethnic groups, color, nationality and even sex orientation, educational background, job title to mention but a few. If the HR have in place best strategies and policies to nurture diversity, the results are better as it helps in increasing adaptability, widening service range, more effective way of executing duties as well as bring a diverse ideas that can yield the desired satisfaction to customers hence propelling the organization to greater heights (Katharine, et al 1995). On the other hand, there are challenges brought about by a diverse workforce and this include resistance to change, hindrance on implementation of diversity in place of work polices, difficulties in sharing information Company background OCBC is the longest operating bank in Singapore having been established in 1912. Today, OCBC has been ranked by world analysts as the second largest financial services group in Southeast Asia, most highly-rated bank and one of the world’s strongest bank ( OCBC Annual Report 2010). OCBC provides financial services